In my opinion, a great account manager is someone who helps you with account management tasks, keeps you up to date on special promotions, cuts through company red tape, and helps resolve account issues, all in a timely manner. There are quite a few excellent account managers in the domain industry.
Last week, I asked for nominations from readers to find great account managers and account representatives from companies throughout the domain business, and I recognized many of these names, having worked with them or heard great things. I have included the nominees in the poll below. Now it’s your turn to vote for your favorite account manager.
The person who receives the most votes will get a check in the amount of $500 from me. In the event of a tie, the prize will be split by the winners. If the winner’s company won’t allow an award like this, I will make a contribution in the winner’s honor to a charity of his or her choice.
Voting ends on Thursday, May 24, 2012 at 8pm Eastern and winner will be announced on Friday. Names appear in random order.
** POLL IS NOW CLOSED – THANKS FOR VOTING! Winner will be announced on Friday, May 25! **
Most of the time when I receive special offers, I read right through them as quickly as possible or simply delete them. An email from Francois Carrillo this morning announcing the launch of DONA.com has me interested. His new domain registrar at DONA.com is offering free “UDRP insurance” on domain names registered there.
Here’s the deal:
“If you are hit by an UDRP:
– You will get free legal assistance to estimate your winning chances.
– A list of attorneys offering special rates to our members.
– And if you won the UDRP, we’ll reimburse you the legal fees spent to defend you!
This way you no longer have to be afraid about this plague. If you register your domain in good faith, you should no longer spend money defending against domain hijackers.”
In addition to this, Carrillo pledged that 30% of the profit from DONA.com will be given to the Internet Commerce Association, an organization that lobbies and fights for the rights of domain investors.
This seems like quite an offer. The UDRP insurance payout is only given if you win the UDRP, but with the cost of a defense around $5,000 (give or take depending on who you use), it seems like a pretty good deal if you. Although the price per registration is moderately higher than other registrars (assuming domain investors have better than rack rate), it’s still a good deal if you are hit with a UDRP and win.
Congratulations to Carrillo who always seems to be coming up with creative ideas to grow his business.