I bought a domain name (BrandManagement.com) from someone who has it registered at Go Daddy, and when Escrow.com confirmed my wire, he pushed it to my Go Daddy account. I didn’t want to transfer it away from Go Daddy because an ICANN lock would have been added to the name, which is a problem if I decide to transfer it elsewhere.
I emailed my representative at Go Daddy to ask to have the 60 day Go Daddy lock removed and was instructed to send an email to the people in the “Review 60″ department. Andrew Allemann discussed this new review process before. This is what they asked me to provide for them to remove a lock on a domain name my company bought and now owns.
Thank you for your email. To remove the transfer lock on the domain names, you would need to provide us with the following:
1. A completed 60-Day Lock Removal Request Form (attached).
2. Photo identification. Acceptable photo identification is clear, readable, and issued by the government. We must be able to clearly identify the pictured person, name, signature, and expiration date.
3. Government-issued business identification for the current registrant, Top Notch Domains, LLC. The following are considered acceptable business identification (if not based in the United States, please provide a Certified English translation of your country’s equivalent documentation):
Ø A copy of business license
Ø Tax certificate (number alone is not acceptable)
Ø Doing Business As documentation
Ø Fictitious Name documentation
Ø IRS 501(C)3 “Determination Letter” (You may request a copy of this letter by contacting the IRS at 1-800-829-4933)
Ø State issued certificate of tax exemption showing charitable status
You may scan or take a digital photo of the information and email it to firstname.lastname@example.org.
I’m sorry, but this is annoying. First off, I’ve been a customer for nearly ten years without any security issues, so that should count for something. Secondly, the seller also has an executive account at Go Daddy, so they can easily email and/or call him to confirm the sale. Thirdly, they can likely check the IP address from when the seller pushed it to my account to compare to prior account logins (ie if the IP address of the push from the California based seller originated in Iran, it would be a red flag).
Finally, it seems pretty silly for Go Daddy to police transfers like this. If the name was stolen or if the account had been compromised somehow and I still provided the requested information, I would imagine the owner could hold Go Daddy liable for approving the transfer after reviewing all of the information. If it was not the policy to police transfers like this, much like it is not their policy to police trademark domain registrations, they wouldn’t be responsible for fraudulent transfers like they aren’t responsible for clients registering Microsofts.org.
I am a happy Go Daddy client, but this issue is very annoying to me and I am sure it’s annoying to others, too. I can’t think of another registrar that does this, so I would assume it’s a domain retention issue in addition to a security measure, and that makes it even more frustrating.
If you’ve been in the domain industry long enough, you’ve probably had someone back out of a deal. Whether it’s a buyer rescinding an offer or a seller deciding not to sell you a domain name, it’s frustrating when a deal you’ve consummated doesn’t come to fruition.
Based on some personal experience, I want to share some advice regarding closing deals, specifically when you shouldn’t close a deal.
One of the worst (if not the worst) time to close a deal is on a Friday afternoon or evening. After a long week, some people aren’t thinking clearly and the decisions they make during that time are ones they come to regret. Since payment can’t be made until the following Monday, they have over 48 hours to contemplate backing out. With this extra time, there’s added risk they will re-evaluate the deal over the weekend and back out.
Another bad time, although it’s less controllable, is after business hours. When someone sleeps on a potential deal, they may reconsider the deal and cancel the transaction in the morning.
If I am thinking about an offer or mulling over a purchase, I always try to make the decision in the middle of the day and usually in the middle of the week, too. The buyer can initiate a wire transfer that day, and if I am buying, I can set up a wire before the close of business. If Escrow.com acknowledges my payment (or the buyer’s payment) before the end of the day, the deal can be done ASAP.
When closing transactions, I almost always use a sales agreement an attorney crafted for me. If the buyer or seller has agreed to a deal and it’s in writing, I have the option to litigate if the counter party backs of the deal. If I can help it though, I try to get my deals completed as soon as possible.
— Web.com (@webdotcom) June 27, 2012
As you can see from the embedded tweet, Web.com has announced a 10 year sponsorship of the PGA Tour. In a blog post posted this morning on its website, Web.com “signed a 10-year contract with the PGA to become the title sponsor of the newly renamed Web.com Tour.” The Tour was previously known as the Nationwide Tour.
This is pretty good news for domain name investors, as it will certainly bring additional attention to domain names. The great thing about the PGA Tour (in my opinion) is that many business decision makers watch golf tournaments, and any time attention is brought to domain names, it’s a very good thing.
Go Daddy has done very well with its sports sponsorships, and it seems that the company continues to increase its visibility, with auto racing, Super Bowl, bull riding and other sporting event sponsorships and marketing campaigns. 1 & 1 has also been advertising during popular sporting events, although the focus seems to be on small business websites in its commercials.
Web.com’s primary focus is on business websites, and in the last couple of years, the company acquired Register.com and Network Solutions.