DomainTools Whois "Service Unavailable" (Updated) | DomainInvesting.com
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DomainTools Whois “Service Unavailable” (Updated)

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If you use DomainTools as much as I do, you have probably noticed that Whois searches on the platform return a “Service Unavailable” message. This service outage is impacting current Whois lookups as well as Historical Whois lookups.

DomainTools responded to an inquiry about the outage a little while ago via Twitter, telling attorney John Berryhill, “We are working around the clock with the provider to fix!” Several hours ago, the company tweeted that “ETA is a few hours out,” and it seems that the issue is still being addressed.

The company did share a tip to access Whois records, although I presume this doesn’t help with Historical Whois records:

Although there are plenty of alternatives for standard Whois lookups in a pinch, DomainTools is my primary source for Historical domain name lookups and other important domain name research for buying and selling domain names. This has put a temporary halt on some of my domain inquiries that required a historical Whois search. I am sure others are in the same position as me.

Hopefully the outage will be fixed very soon. When a reliable service like DomainTools sees downtime, it reminds me about how important it is and how reliant I am upon it. I will try to provide an update when I see that DomainTools is up and running again.

Update: Service appears to have been restored.


About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has sold seven figures worth of domain names in the last five years. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest.


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Comments (8)

    Acro

    It must be account related, it works just fine currently.

    August 20th, 2015 at 8:03 pm

      Elliot Silver

      DomainTools acknowledged the outage, and if you follow the Twitter thread, you can see it is impacting at least 3 different people in different parts of the country (including me).

      In reply to Acro | August 20th, 2015 at 8:05 pm

    Acro

    Use gwhois.org as a great alternative.

    August 20th, 2015 at 8:04 pm

      Elliot Silver

      Does it have Historical Whois data like DomainTools?

      In reply to Acro | August 20th, 2015 at 8:05 pm

      Acro

      No but it performs live queries. DT often shows cached info.

      In reply to Elliot Silver | August 20th, 2015 at 10:50 pm

    Elliot Silver

    Looks like DomainTools is working again.

    August 20th, 2015 at 10:44 pm

    Choo Jen-Sin

    @Elliot, do you mind sharing how historical domain name lookups and research benefit in buying and selling domain names?

    August 21st, 2015 at 6:18 pm

      Elliot Silver

      I use historical Whois lookups for many reasons, including:

      Confirm provenance
      Get an alternative email or phone number when current info doesn’t work
      Get info before privacy

      In reply to Choo Jen-Sin | August 21st, 2015 at 7:10 pm

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