Good Service from NewEgg.com

Good Service from NewEgg

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New EggI bought a new MacBook Pro a few weeks ago, and I set it up this week. For the first time, I opted to purchase a computer monitor so I can sit at a desk in lieu of hanging out on the couch with my laptop.

I did a bit of research, and I opted to purchase a 23″ LG monitor. The best price I could find was on NewEgg.com, by quite a margin. I ordered the monitor late on a Monday night, and I had it by Wednesday. Unfortunately, it looked a bit grainy and had what looked like a shadow when I used Excel, so I went shopping for another monitor today at Best Buy.

After taking home a Samsung monitor and seeing that it was much more clear than the LG monitor, I went through the return process with NewEgg. Truthfully, I was expecting the worst and figured it would be a pain to do. Luckily, I was wrong – it couldn’t have been easier. Not only did the UPS return label get emailed to within moments, they didn’t even charge me a re-stocking fee.

Although I didn’t keep my purchase from NewEgg, I had a great experience with the company. I wouldn’t hesitate to use them in the future, and if you have computer needs, you should keep them on your list.


About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has sold seven figures worth of domain names in the last five years. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest.


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Comments (8)

    tom

    Newegg consistently has the best prices on hard drives. I’ve bought several 2 TB drives for 79.99 with free shipping.

    The Samsung 2343BWX-1 23inch has a max resolution of 2048×1152, not sure if it’s in stores any more.

    July 29th, 2011 at 7:48 pm

    Brad Mugford

    NewEgg.com has been my favorite PC part supplier for close to 10 years now. Great prices, and top notch customer service.

    Brad

    July 29th, 2011 at 8:45 pm

    Kevin

    Great prices, lots of user reviews you can read before buying, and they ship incredibly fast.

    July 29th, 2011 at 11:33 pm

    Jason

    Thanks for sharing. NewEgg seems to run a quality online business. Good customer service involves handling product flaws and returns.

    Restocking fees are used as a countermeasure to reduce returns. Thanks.

    July 30th, 2011 at 7:43 am

    AB

    Wow, just checked the price differences between the .com and the .ca for camcorders and the price on the .ca is like +$300

    Too bad the .com doesn’t ship to Canada.

    If I buy something from them, I’ll defintely use an American middle-man to save some $$$

    July 30th, 2011 at 11:16 am

    paul

    Excellent example of ‘see in person’ at local store, then order online strategy that i have been practicing for some time

    Observe ‘look and feel’ then order equivalent model online for major savings

    Just did that with a toaster oven at Target; saved 45% buying at Amazon with free shipping; and arrival within 2 business days

    If you can wait a few days, major savings available through this strategy

    July 31st, 2011 at 10:22 am

      Elliot Silver

      @ Paul

      If you can’t wait a few days, you can buy one locally and online, and when the one arrives from the online store, you can return the one you purchased locally. Just make sure the store has a good return policy and that you bought the exact same product!

      July 31st, 2011 at 10:25 am

    Yitzchok

    I use them all the time, the customer service is great, and their prices are often the best online.

    July 31st, 2011 at 10:19 pm

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