Sedo Reminder Email is a Bit Confusing
About a week ago, I placed a $1,750 bid on a domain name via Sedo, and the owner sent a counter offer. The name had been listed for a BIN price of my offer, and was changed just prior to my bid, so I wasn’t interested in paying more, and I didn’t bother to check the counter offer.
Yesterday, I received an email from Sedo that was confusing to me. The email read:
Dear Elliot Silver,
We write to remind you of the offer of 23000 $US that was recently submitted for domain [redacted].
Please login to your Sedo account to negotiate or complete the sale.
Please don’t delay; offers are only binding for seven days.”
When I first read the email, I thought it was a phishing attempt because it didn’t read very well. I know Sedo is based in Germany, but when targeting the US market, the company should consider having one of its US-based staff pen the email. It might seem silly, but $US is not commonly written, so that also threw me off.
In addition to the grammar issues, the email was a bit confusing to me, possibly because I didn’t know about the $23,000 counter offer. In my opinion, it would have been more clear if the email mentioned it was a counter offer.
My suggestion would be to send this: “We write to remind you of the counter offer of $xx,xxx that was recently submitted for [domain name].”
I appreciate the fact that Sedo has added the amount to the email, but I think the wording needs to be changed.