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Network Solutions Sent Me a Renewal Notice for a Transferred Domain

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Because I am an active NameJet bidder, I have quite a few domain names at Network Solutions. Because of the pricing deals I am offered elsewhere, I tend to transfer out my domain names before they expire.

VisitWillemstad.com is a domain name I won on NameJet. After receiving several expiration notices for this domain name, I transferred it to my Enom account. On August 3, Enom emailed me to confirm that the transfer was successful. A Whois search confirms that this domain name is registered at Enom.

This morning, I received an email from Network Solutions imploring me to renew this domain name:

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How the heck can I renew a domain name at Network Solutions when it already transferred to Enom? Obviously, I can't do that.

Fortunately for me, I have a relatively small domain portfolio and I stay on top of renewals and transfers. Someone else might get confused and try to renew this domain name that was already transferred. I assume Network Solutions would not charge for a renewal on a domain name that is no longer → Read More


Why Network Solutions Showed a $10k Price for an Unregistered Domain Name

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Sam Biddle, a Senior Writer at Gawker Media, posted this tweet about Network Solutions showing a price of $10,000 for the unregistered SamBiddle.com. Biddle opted to register the domain name at Hover for $13 instead of paying the exorbitant price listed at Network Solutions.

After seeing the tweet, I tried to replicate the registration process at Network Solutions. I was unable to find another unregistered domain name with a premium asking price. I dug in a bit further, and I believe I found (more…) → Read More


Peace Corps Domain Name Expires

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PeaceCorps.comIt looks like the Peace Corps has accidentally allowed one of its important domain names to expire. Although the Peace Corps uses PeaceCorps.gov for its website (and most likely it's email addresses as well), the PeaceCorps.com domain name expired within the last week and it is pending renewal.

If a visitor goes to PeaceCorps.com right now, a Network Solutions landing page will appear, and there is a message in the top right corner stating, "peacecorps.com expired on 01/06/2014 and is pending renewal or deletion." The organization should be able to renew the domain name to reactivate it as it was before.

Should the domain name not be renewed in the next few weeks, it will most likely be (more…) → Read More


Change to Network Solutions Transfer Process Makes Domain Transfers Difficult

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I've used Network Solutions sparingly in the past because I found the domain name renewal rates to be expensive. I generally keep NameJet auction inventory at Network Solutions until the domain names are sold or come up for renewal, at which point they are transferred away. It's always been an easy process - a quick unlock and button check to request an authorization code, which was sent fairly quickly.

Well, it looks like the transfer process is now more like its sister company, Register.com, and that's not a good thing from my perspective. Both companies were acquired by Web.com in the last few years, and they likely share internal learnings and processes.

This morning, I went to transfer a domain name from Network Solutions, and I encountered a number of questions the company posed before I could get to the final request page. I was asked where the domain name is being transferred, why I am transferring it, if I bought it at auction, and whether I have other domain names at NS. That was after a couple of button clicks → Read More


Done Deal: Web.com Completes Network Solutions Acquisition

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Web.com put out a press release this evening announcing that the deal to acquire Network Solutions has been approved and finalized. The deal, valued at approximately $576 million ($405 million in cash and 18 million shares of Web.com common stock), was originally announced in August, and it comes on the heels of Web.com's acquisiton of Register.com in June of 2010.

This acquisition triples Web.com's customer base, and it will allow the company to offer cross-sells and up-sells to customers. In total, there are now about 3 million "subscribers."  According to David Brown, chairman and chief executive officer of Web.com. "This transaction more than doubles our revenue, triples the size of our customer base, and provides the expanded scale to invest greater resources in growth and branding initiatives."

I am interested in learning more about the branding initiatives that were mentioned by Brown. Register.com and Network Solutions have built solid brand names over the last 15+ years, and they have arguably more consumer → Read More


Interesting Network Solutions Adwords Special Offer

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I was checking to see how companies rank in Google for the most frequently searched domain name related terms, and I saw a unique Network Solutions Adwords advertisement. Instead of the typical link to its website, there's a button to click to view the offer (in addition to the link).

When you click the link, you're taken to a Google Offers page rather than the actual NetSol website. On the Offers page, you're given the choice of printing the coupon or saving the page with your other offers. Interestingly, it doesn't seem like there's a link to the NetSol website.

One thing I find peculiar about this is that Google Offers doesn't appear to be set up for a strictly online merchant like Network Solutions. It would have been smarter if there was another button (or alternate button) that allowed the visitor to click through and have the redemption code plugged into the shopping cart or overlaid on the website to show that the coupon is acknowledged.

The other thing I find interesting is that Network Solutions appeared as → Read More


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