FreshDrop: Communicating With Its Customers

Fresh DropI noticed something on FreshDrop.net that I can’t recall seeing as prominently in the past on another website I visit. There’s a box in the lower right hand corner of my browser that “What could we change to make you want to continue using us?” and it has a box for customers to provide comments and feedback.

Staying in touch with customers’ needs and suggestions is one of the smartest things a company can do, and it’s even more important for an Internet-based company to reach out, especially when the company doesn’t have sales representatives that deal directly with its customers. There have been plenty of websites I’ve used that don’t have exactly what I need, and if I can find it elsewhere, I just don’t return.

FreshDrop.net is a website I use frequently, and I offered a suggestion to them about adding a newsletter option. It would be great if I could receive an email with the upcoming dropping domain names that I have based on specific filters I set up.   If you have any comments or feedback for the FreshDrop.net team, log in to your account and leave a note.

The company behind the pop-up question is KissInsights, in the event that you don’t have a FreshDrop.net account but do wish to reach out to your customers online. The pop up is a bit intrusive on the lower right, but it will probably ensure your visitors see it and take action.

Elliot Silver
Elliot Silver
About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has closed eight figures in deals. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest. Reach out to Elliot: Twitter | Facebook | LinkedIn

1 COMMENT

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Recent Posts

Handoff to Dan on Imported Leads Can be Confusing

0
I've been using the lead import option at Dan.com more regularly. Although the 5% commission is not ideal, transactions tend to move more quickly...

ArtificialIntelligence.com Goes Up for Sale

7
I tried to buy the ArtificialIntelligence.com domain name multiple times over the last 10 years. The emails I sent to the registrant went unanswered,...

EU Gives More IP Protection to Food & Drink Producers

0
Did you know that some well-known food and drink varieties are protected intellectual property regulations? Popular types of drinks and foods that are protected...

Price Testing

1
In 2022, my wife and I decided our kids were ready for some big mountain skiing and we planned a trip to the Rocky...

GoDaddy Making You Sign in to See What You Renewed (Updated)

3
This morning, I noticed something different in a domain name renewal email from GoDaddy. Instead of telling me exactly what domain names I renewed...