eNom: "Failed to retrieve domain list" Error | DomainInvesting.com
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eNom: “Failed to retrieve domain list” Error

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I was alerted to an apparent ongoing technical support issue at eNom. A friend and colleague emailed me about having trouble accessing his company’s domain names at eNom this afternoon. I logged into my own eNom account, and I see the same error message that says “Failed to retrieve domain list.” I also confirmed the issue with a third person.

Enom Error Message

Obviously an error message like this is scary when it involves assets like domain names, but I presume this is some sort of system-wide outage. I do not see any notice on the company’s Twitter feed or Facebook page, but I presume they are working on the issue.

I am going to email a couple of contacts at eNom to see if I can learn more about the issue. I am publishing this before hearing back because I presume they are working on the issue and I also presume it is a system-wide issue since it is impacting more than one account.

Hopefully the issue is remedied quickly.


About The Author: Elliot Silver is an Internet entrepreneur and publisher of DomainInvesting.com. Elliot is also the founder and President of Top Notch Domains, LLC, a company that has sold seven figures worth of domain names in the last five years. Please read the DomainInvesting.com Terms of Use page for additional information about the publisher, website comment policy, disclosures, and conflicts of interest.


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Comments (5)

    Ross Rader

    Yes, we’re definitely working on it 😉 Sorry for any concern. Regular updates are being posted to http://status.enom.com and I can help with anything additional as well.

    March 31st, 2017 at 1:47 pm

      Ross Rader

      …and I should add, no domains are at risk or missing or anything remotely like that – I’ll get some more specific details about symptoms and what you might experience attached to the status report.

      In reply to Ross Rader | March 31st, 2017 at 1:57 pm

    Michele

    Thanks for posting this so we know it’s a general problem being worked on. We had a bit of a heart attack earlier upon logging in and seeing we had 0 registered domains and $0.00 balance. Others might see this too.

    March 31st, 2017 at 2:07 pm

    Ryan

    I hope tucows kept the receipt on that purchase.

    March 31st, 2017 at 3:35 pm

    Elliot Silver

    Looks like my domain names are showing up in my eNom account again.

    I have not gone through my account to ensure everything is there though.

    March 31st, 2017 at 8:11 pm

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